Terms & Conditions | Waupaca Foundry

Terms & Conditions

​Terms & Conditions


Waupaca Foundry, Inc. appreciates your visit to this web site www.waupacafoundry.com. Please read the following terms and conditions (“Terms and Conditions”) carefully before using this Site as use of this Site constitutes your acceptance of these Terms and Conditions. Your access to and use of the Site is subject to the following terms and conditions (the “Terms and Conditions”) and all applicable laws. If you do not agree to abide by these Terms and Conditions, do not use the Site or download material from the Site.


Supplier Terms and Conditions​



1. Definitions. The word "Buyer," whenever used herein, shall mean WAUPACA FOUNDRY, INC.. The party with which this Purchase Order is placed is referred to herein as "Seller." The goods and/or labor or services covered by this Purchase Order are referred to herein as the "Products," which term includes both goods and services unless the context clearly requires otherwise, and, as to goods, includes all parts, portions, items, attachments, repairs, replacements and substitutions thereof. The terms "Purchase Order," "herein" and "hereto" refer to and include the face of this document, these General Terms and Conditions, releases against blanket Purchase Orders that incorporate the terms of a Purchase Order by reference, and all other documents specifically made a part of this Purchase Order by Buyer whether in printed or electronic form. "Buyer's Plant" means the plant of Buyer the address of which appears on the face hereof. "Interest" means interest on the principal amount owed accruing from demand through the date of repayment at the prime rate of Citibank Delaware, as adjusted from time to time, plus one percent (1%) per annum. "Party" means any natural person, corporation, partnership, governmental authority or other legal entity. "Third Party" means any Party, including Buyer’s customer, other than Buyer or Seller. "Seller Document" means any bill of lading, quotation, acknowledgment, invoice or other document, whether in electronic or printed form, issued by Seller.
2. Entire Agreement. This is the entire agreement between the parties respecting the Products and no modification of this Purchase Order shall be effective unless in writing and signed by Buyer's authorized representative. Any agreements, negotiations or understandings of the parties prior to the date of this Purchase Order, whether written or oral, are merged herein and superseded hereby. Reference in this Purchase Order to any Seller Document does not imply acceptance of any terms and conditions therein, which, if in addition to or inconsistent with the terms and conditions contained herein, shall not be part of the agreement between the parties.
3. Offer; Acceptance; No Modification. A Purchase Order is an offer to Seller by Buyer to enter into the Purchase Order it describes. Seller’s commencement of work under a Purchase Order will constitute unconditional acceptance of the offer with or without written acceptance from Buyer. Any Seller Document, to the extent containing terms in addition to or inconsistent with the terms of this Purchase Order, or a rejection of any term of this Purchase Order, shall be deemed to be a counter offer to Buyer and shall not be binding upon Buyer unless specifically accepted in writing by Buyer. This clause shall constitute a continuing objection to any such terms or rejections not specifically so accepted by Buyer. However, commencement of performance by Seller, in the absence of written acceptance of such counter offer by Buyer, shall be deemed to be performance in accordance with the terms of this Purchase Order and an acceptance hereof, notwithstanding prior dealings or usage of trade. 
4. Product Fabrication; Shipping Schedules. Seller shall not fabricate any of the Products or procure any of the materials required in their fabrication, and Buyer shall have no obligation as to the same, except to the extent expressly authorized in this Purchase Order or in written instructions forwarded to the Seller by Buyer. Deliveries are to be made in quantities and at the times specified on the face hereof or in written instructions forwarded to the Seller by Buyer, but Buyer may from time to time change such quantities and times, or direct temporary suspension of the scheduled deliveries, without any liability whatsoever. 
5. Delay in Delivery. If Seller, for any reason, including force majeure, does not comply with Buyer's delivery schedule, as to which time is of the essence, Buyer at its option may (a) approve a revised delivery schedule; (b) require shipment of any of the Products by a more expeditious method of transportation; or (c) terminate this Purchase Order without liability to Buyer on account thereof.
6. Title and Risk of Loss. Title to and risk of loss of all Products subject to this Purchase Order shall remain with Seller until delivery and acceptance of the Products at Buyer's Plant.
7. Payment Not Acceptance. Payment for Products shall not constitute acceptance, and all Products shall be subject to Buyer's inspection and rejection at Buyer's Plant. Neither payment nor acceptance shall constitute acknowledgment of the absence of breach of warranty or limit any of Buyer's rights hereunder. Buyer at its option may reject and, upon reasonable notice, return at Seller’s risk and expense, or retain and correct, Products that fail to conform to the requirements of this Purchase Order even if the nonconformity does not become apparent until the manufacturing, processing, or assembly stage. If Buyer elects to correct the Products, it will consult with Seller on the method of correction. Seller will reimburse Buyer for all reasonable expenses resulting from rejection or correction.
8. Payment Terms. The Seller, in accepting this Purchase Order, agrees to allow the Buyer to make payment of invoices rendered by Seller, for the products covered by such Purchase Order, as follows:
(a) MNS2–Invioces received in any given month will have funds transferred to your account on the 2nd day of the 2nd month, unless otherwise stated on the face of this Purchase Order.
9. Set Off. Buyer shall be entitled at any time to set off any sums owing by Seller to Buyer or to any of Buyer’s affiliated companies, against sums payable by Buyer in connection with any of Seller’s accounts regardless of the purchase orders or contracts from which such debits or credits arise.
10. Taxes. Except as may be otherwise provided on the face of this Purchase Order, the Seller shall pay, out of the purchase price, all federal, state, provincial, and local taxes and any duties applicable to provision of the Products.
11. Infringement; Use of Products Licensed.
(a) Seller warrants that the Products and the sale and/or use thereof (before or after incorporation into products during manufacture) do not and will not infringe any patents or other intellectual property rights, United States or foreign.
(b) Seller will furnish to Buyer, without restrictions on use or disclosure, all information and data Seller acquires or develops in the course of Seller’s activities under a Purchase Order. At Buyer’s request, Seller also will discuss with Buyer or another party designated by Buyer, without restrictions on use or disclosure, any potential design, quality or manufacturing problems with Products Seller worked on or produced pursuant to a Purchase Order.
(c) Seller grants to Buyer and to any affiliated company of Buyer a nonexclusive license under reasonable terms and conditions to make, have made, use, have used and sell under any other patents now or hereafter owned or controlled by Seller which cover any application of the technology embodied in the information or data Seller acquires or develops in the course of Seller’s activities under a Purchase Order. At Buyer’s request, Seller will furnish to Buyer all other information and data of Seller which Buyer deems necessary to understand the operation and to maintain the goods and Products delivered under a Purchase Order, and to understand and apply the information and data of this Paragraph 11 (c) hereof, with no restrictions on use other than Seller’s patent rights. (d) Seller warrants that it is aware of the uses to which the Products are to be put, and grants to Buyer, and each party or entity to which the Products are provided, a free, unrestricted, irrevocable and perpetual license, with a right to sublicense to others, to use, repair ​​and reconstruct the Products in any manner, and warrants that Seller has full right to grant said license.
12. Warranties; Remedies.
(a) In addition to any other express and implied warranties provided by law or otherwise, Seller warrants that each Product (whether goods or services) shall: (i) be new and conform to this Purchase Order in all respects; (ii)conform to all specifications, drawings, samples and other descriptions furnished by Buyer; (iii) be merchantable and fit for the purpose for which intended; and (iv) be free from all defects in design, workmanship and materials and be of highest quality and workmanship. Seller also expressly warrants that title to all of the Products shall be vested in Buyer free and clear of any and all liens and encumbrances of whatsoever nature and kind. All warranties of Seller, express and implied, and remedies of Buyer, in this Section or elsewhere, shall survive indefinitely any delivery, inspection, tests, acceptance and payment.
(b) Upon any breach of warranty, in addition to all other remedies hereunder or under applicable law or in equity, Buyer may (i) cancel all or any portion of this Purchase Order, (ii) require the Seller to repair or replace any or all Products, at Buyer's option and at Seller's sole expense, either at Buyer's Plant or at any other location designated by Buyer, (iii) require Seller to pay all transportation and other charges arising from delivery, storage and return of Products, and/or (iv) purchase replacement Products from a Third Party and charge the same to the Seller.
13. Default. Seller shall be in default hereunder if (a) Seller does not comply with this Purchase Order in all respects, (b) Seller makes an assignment for the benefit of creditors, or proceedings in bankruptcy or insolvency are instituted by or against Seller, or (c) at any time in the Buyer's sole judgment Seller's financial or other condition or progress on this Purchase Order shall be such as to endanger timely performance. Upon any default hereunder, in addition to all other remedies hereunder at law or in equity, Buyer may cancel all or any part of this Purchase Order without liability except to pay the contract price for Products delivered prior to notice of cancellation, purchase from a Third Party replacement Products ordered hereunder and recover from Seller on demand any and all increased costs or other damages relating thereto, plus Interest and attorneys fees, costs of suit and other damages. 
14. Indemnification. Seller agrees to indemnify, defend and hold harmless the Buyer, its affiliates, customers and each other party to which Products are provided, and each of their shareholders, directors, officers, employers and agents, on demand, from and against any and all claims, demands, actions, causes of actions, suits, costs, fees, penalties, damages (consequential and otherwise), attorneys' fees and all other liabilities and obligations whatsoever ("Losses") arising out of or related in any way to Seller’s performance or obligations under this Purchase Order including, without limitation:
(a) personal injuries, illness or death of any natural person (including, without limitation, Seller’s agents and employees) or damage to any property (including without limitation, the Seller’s property) or any spill, discharge or emission of hazardous wastes or substances which relates to, in whole or in part, (i) any manufacturing, design or other defect, failure to warn, improper handling, improper operating installation instructions or other act or omission of Seller with respect to any of the Products, or (ii) the performance by Seller of any services, whether on property of Buyer, Seller or any Third Party;
(b) any breach of warranty made by or on behalf of Seller with respect to the Products or otherwise and any claim of a Third Party relating to any Products or their quality;
(c) any breach of this Purchase Order or any other agreement between Buyer and Seller;
(d) any recall campaign in which Buyer or any customer participates in connection with inclusion of Products in goods sold by Buyer; and/or
(e) claims alleging violation or infringement of any patent, copyright, or other intellectual property or proprietary right relating to Products provided by Seller, even if they are made to Buyer's specifications.

To the maximum extent permitted by applicable law, Seller’s obligation to defend and indemnify will apply even as to Losses caused in whole or in part by an indemnitee's negligence, but Seller’s indemnification shall not apply to the extent that Losses are clearly shown to have resulted solely and directly from the negligence or willful misconduct of such indemnitee. Seller’s obligation to defend and indemnify under this Section will also apply regardless of whether the claim arises in tort, negligence, contract, warranty, strict liability or otherwise. The indemnification obligation under this Paragraph shall not be limited in any way by any limitation on the amount or type of damages, compensation or benefits payable by or for the benefit of Seller under Workers’ Compensation Acts, occupational disease acts, disability benefits acts or other employee benefits acts. In furtherance and not in limitation of the foregoing, Seller agrees that it will pay Interest to Buyer, on demand, on all indemnification amounts owed, and Buyer may at its option participate in the defense of any Third Party claim with its own counsel, at Seller's expense.
15. Change or Cancellation for the Convenience of Buyer. Buyer reserves the right, for any reason, to cancel any undelivered portion of this Purchase Order or make changes in the specifications, amount, type, etc., of the Products. Buyer will have such right of cancellation notwithstanding the existence of an excusable delay under Section 19. Upon receipt of notice of cancellation, Seller, unless otherwise directed by Buyer, will (i) terminate promptly all work under this Purchase Order; (ii) transfer title and deliver to Buyer the finished work, the work in process, and the parts and materials which Seller produced or acquired in accordance with a Purchase Order or at the direction of Buyer for the purpose of producing Products for Seller; (iii) verify/settle all claims by subcontractors for actual costs that are rendered unrecoverable by such termination and provided the recovery of materials in Seller’s possession is ensured; and (iv) take actions reasonably necessary to protect property in Seller’s possession in which Buyer has an interest until disposal instruction from Buyer has been received. Subject to the other provisions hereof, Buyer shall pay to Seller only the following amounts, without duplication, in complete and final satisfaction of any liabilities relating to this Purchase Order:
(a) The purchase price for all Products received by Buyer prior to cancellation or change and accepted in accordance with this Purchase Order; and
(b) If terminated for any reason other than Default by Seller, Seller’s reasonable actual cost of : (i) merchantable and useable work-in-process and the parts and materials transferred to Buyer pursuant to Section 19 above (but not to exceed the Order price of the Products had the work been completed; (ii) settling claims under Section 19; and (iii) carrying out its obligation under Section 19 (iv) above. In the event of a change, as provided herein, Buyer will make reasonable adjustment to the purchase price and delivery schedules.
16. Service and Replacement Parts.
(a) At Buyer’s request, Seller will sell to Buyer the Products of this Purchase Order for production parts or components necessary to fulfill Buyer’s service parts requirements to its customer for such Products at the prices specified in the Purchase Order plus any actual cost differential for
(b) At Buyer’s request during the ten-year period after Buyer completes current model purchases for its customer, Seller will sell to Buyer Products to fulfill Buyer’s customer’s past model service and replacement requirements at the prices specified in this Purchase Order plus actual cost differentials for packaging and manufacturing. During the tenth year of such period, Buyer and Seller will negotiate in good faith with regard to Seller’s continued manufacture of service and replacement Products.
17. Buyer’s Property. Seller shall not purchase for the account of Buyer or charge to Buyer any tools, dies, jigs, molds, fixtures, patterns or other equipment (collectively, "Tools") used or useable for producing Products pursuant to this Purchase Order, unless such Tools have been listed on Seller's invoice and approved by Buyer in writing. Seller acknowledges that all Tools so approved, all Tools otherwise  supplied by Buyer or its customer, all castings that Buyer provides to Seller for any value-added services, including but not limited to machining, heat treating and painting, and all Products returned by Buyer for repair or pending replacement (collectively, "Buyer’s Property") are and shall be owned by Buyer and Tools shall be used only for the production of Products for Buyer. Seller shall have only temporary possession of Buyer’s Property and shall deliver all or any part thereof to Buyer immediately upon demand or automatically upon any bankruptcy or insolvency filing or other event. Seller at its own expense shall keep all Buyer’s Property in working condition and fully insured for the benefit of Buyer at all times while in Seller's possession, will keep it segregated from all other assets and labelled as being the property of Buyer, and will immediately sign and file any UCC-1 forms required by Buyer in respect thereof. Seller bears all responsibility for loss of and damage to any Buyer’s Property, including responsibility for loss and damage which occur despite Seller’s exercise of reasonable care, but excluding normal wear and tear. Seller hereby grants to the Buyer the option of purchasing any Tools which are not Buyer Property and have been used exclusively for the manufacture of the Products, at Seller's unamortized direct out of pocket cost. If Seller subcontracts all or any portion of the manufacture of the Tools, Seller shall so notify Buyer in advance and obtain for Buyer all of the rights contained in this Paragraph 17 from each such subcontractor used by Seller.
18. Insurance; Waiver of Liens. Seller agrees to furnish to Buyer promptly upon request a certificate from its insurance brokers or agent showing that it carries adequate Workers’ Compensation, and Comprehensive General Liability insurance coverage, including Contractual Liability insurance applicable to this Purchase Order. The certificate must show the amount of coverage, policy number, and date of expiration and must require the broker or agent to give Buyer thirty (30) days prior written notice of any lapse or cancellation of any policy. Buyer shall also be shown as an Additional Insured on the Comprehensive General Liability policy and be the recipient of a Waiver of Subrogation for Worker Compensation, reflected on the certificate of insurance, if services are to be performed on Buyer’s premises. If Seller is self-insured for Workers’ Compensation coverage, it will, if requested by Buyer, provide the applicable state certificate establishing such status to Buyer. Seller hereby waives all mechanics' liens and claims and agrees that none shall be filed or maintained against Buyer's premises on account of any Products and shall cause all its subcontractors, materialmen and suppliers (and subcontractors of such parties) to provide similar waivers and agreements in form satisfactory to Buyer.
19. Force Majeure. Seller shall not be liable for a reasonable delay or default in furnishing Products hereunder and Buyer shall not be liable for failure to perform any of its obligations hereunder, due to fire, flood, storm, national emergency or war, provided that either party has given the other prompt notice of such occurrence.
20. Subcontracts. In each subcontract of Seller’s work performed pursuant to a Purchase Order, Seller will obtain for Buyer the rights and licenses granted in Paragraphs 11, 17, and 28. In addition, Seller will notify subcontractors of their obligations consistent with Section 24, below.
21. Remedies Cumulative; No Waiver. Buyer's remedies relating hereto shall be cumulative and in addition to any other remedies provided herein or by law or in equity. No delay by Buyer in the enforcement of any provision of this Purchase Order shall constitute a waiver thereof, and no waiver thereof shall constitute a waiver of any other provision.
22. Buyer's Liability. In no event shall Buyer be liable for anticipated profits, interest, or penalties or incidental, consequential, punitive, exemplary or other damages or liabilities in connection with this Purchase Order, whether for breach of contract, late payment, property damage, personal injury, illness, or death or otherwise, beyond the sum set forth in Section 15 hereof, or, if not applicable, the price for Products accepted by Buyer.
23. Limitation on Assignment. This Purchase Order is issued to the Seller, in reliance upon its personal performance of the duties imposed and by accepting same the Seller agrees not to assign this Purchase Order or delegate the performance of its duties hereunder, except for the procurement of raw materials, without prior written consent of the Buyer. Failure to comply with the provisions in this paragraph shall effect, at the option of the Buyer, a cancellation of the Buyer's obligations hereunder without liability.
24. Compliance with Laws.
(a) Seller, and any goods or services supplied by Seller, shall comply with all applicable federal, state, provincial, and local laws, rules, regulations, ordinances, conventions or standards that relate to the manufacture, sale, labeling, transportation, importation, exportation, licensing, approval or certification, delivery and use of the Products, including without limitation obtaining or making all approvals and filings, complying with country of origin requirements under the North American Free Trade Agreement and any other duty preference programs, and, upon request, Seller will submit to Buyer evidence of such compliance. Seller further represents that neither it nor any of its subcontractors will utilize child, slave, prisoner or any other form of forced or involuntary laboring the supply of goods or provision of services under this contract. At Buyer’s request, Seller shall certify in writing it compliance with this provision. Seller agrees to indemnify and hold Buyer harmless from and against any liability claims, demands, fines, penalties or expenses arising from or relating to Seller’s noncompliance. If Seller retains subcontractors to perform work on the Products, the Seller will use only subcontractors that will adhere to the requirements of Section 24. 
The Seller shall monitor subcontractor’s compliance. Failure by Seller to adhere to this provisionshall be a material breach of the contract and Buyer shall have the right to immediate termination of the contract without liability.
(b) In furtherance and not in limitation of (a) above:
i. all invoices must carry the following certificate, and Seller agrees to comply therewith as to all  Products: "We hereby certify that these Products were produced in compliance with all applicable requirements of Sections 6, 7 and 12 of the Fair Labor Standards Act, as amended, and of regulations and orders of the United States Department of Labor issued under Section 14 thereof."
ii. During this Purchase Order and to the extent applicable, Seller agrees to comply with all provisions of Executive Order 11246, as amended, Executive Order 13496 and implementing regulations at 29 CFR part 471, appendix A to subpart A, the Vietnam Era Veterans’ Readjustment Act of 1974, as amended, the Rehabilitation Act of 1973, as amended, the Americans with Disabilities Act, as amended, 41 CFR § 60-1.4 and 41 CFR § 60-741.5 and all related rules and regulations. This contractor and subcontractor shall abide by the requirements of 41 C.F.R. 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans or individuals with a qualified disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans or qualified individuals with disabilities. Further Seller agrees not to discriminate against any applicant for employment or employee because of age race, color, sex, sexual orientation, gender identity, religion, or national origin. Seller certifies that it does maintain any unlawful segregated facilities. This Purchase Order shall be deemed to incorporate by reference all provisions of the regulations implementing the foregoing federal laws and Executive Orders.​
iii. To the extent that any of the Products are to be used by Buyer in connection with its manufacturing or assembly operations, including any activities incidental thereto, Seller hereby certifies and represents that said Products comply with all applicable rules and regulations issued under the Occupational Safety and Health Act (Public Law 91-596) as well as any and all applicable federal, state and local environmental laws, rules, regulations and ordinances in connection with the manufacture, sale, delivery and use of Products.
iv. WHMIS, hazard communication labeling and material safety data sheets must precede all shipments of controlled substances.
(c) To the extent any of the statutory or regulatory provisions cited above are amended, supplemented or replaced, or additional statutory or regulatory provisions are enacted, Seller's obligations under this Purchase Order shall be automatically amended to take the same into account and the Seller Documents shall contain all legends and other disclosures required by the same. Jurisdiction and Choice of Law. The federal courts in the Eastern District of Wisconsin, Green Bay Division, or the states courts located in Waupaca County, Wisconsin, shall have exclusive jurisdiction and venue over the subject matter hereof. This Purchase Order along with any amendments, modifications, or addendums shall be governed by the laws of the State of Wisconsin without regard to any conflict of laws provisions that might otherwise apply.
26. Severability. If any provision of this Purchase Order, or portion of any provision, is declared or found to be unenforceable, the balance of this Purchase Order or such provision shall be interpreted and enforced to the greatest extent possible as if the unenforceable provision or portion had never been a part hereof. In particular, if any interest rate provided for herein is higher than that permitted by applicable law it shall automatically be amended to the highest legal rate.
27. Inventions. If this Purchase Order involves or results in: (i) any invention or any experimental, development or research activities, including engineering related thereto, (ii) any reduction to practice of any subject matter, application or discovery which could be patented or copyrighted, or (iii) any improvement in the design of the Products or any alternative or improved method of accomplishing the objectives of this Purchase Order (collective, “Inventions”), such Inventions shall be owned by Buyer and be deemed confidential and proprietary property of Buyer, whether such Inventions or any portions thereof can be copyrighted or patented or not, and Seller shall cooperate (and cause its employees to cooperate) in executing any documents and taking any other actions necessary or convenient to patent, copyright, or otherwise perfect or protect such Inventions for the benefit of Buyer. 
28. Proprietary Information.
(a) Any information or knowledge which Buyer may have disclosed or may hereafter disclose to Seller in connection with this Purchase Order and any and all services to be rendered and/or work to be performed pursuant to this Purchase Order is and shall be deemed confidential and proprietary information of Buyer. Seller shall not, without authorization in writing from Buyer, use, communicate or disclose the confidential and proprietary information of Buyer. Seller agrees to safeguard the confidential and proprietary information of Buyer by using reasonable efforts, consistent with those used in the protection of its own proprietary information of a similar nature, to prevent its disclosure to third parties. Seller agrees to cause its employees, contractors, officers, directors, agents and representatives to be bound by and comply with the foregoing restrictions regarding the use or disclosure of such confidential and proprietary information. Seller further agrees not to assert any claims (other than a claim for patent infringement) with respect to any technical information which seller shall have disclosed or may hereafter disclose to Buyer in connection with the Products.
(b) All documents containing proprietary information relating to the Products produced or acquired by Seller under a Purchase Order will belong to Buyer. All drawings, know-how, and confidential information supplied to Seller by Buyer and all rights therein will remain the property of Buyer and will be kept confidential by Seller in accordance with Paragraph 28 (a) above.
(c) Seller shall, within five (5) business days of Buyer’s request or the cancellation or termination of this Purchase Order, return all confidential and proprietary information (including all copies, notes and/or extracts thereof) furnished by Buyer pursuant to this Purchase Order. In addition, that portion of the confidential or proprietary information which consists of analyses, compilations, studies or other documents prepared by Seller, or by its directors, officers, employees, or advisers, will be destroyed.
(d) Seller will ensure that any Third Party to whom Seller subcontracts any of the work hereunder is bound by all of the terms and conditions relating to such work to which Seller is bound under a Purchase Order.
29. Audit Rights. Buyer retains the right at any reasonable time to send its authorized representatives to examine all pertinent documents and materials in the possession or under the control of Seller relating to any of seller's obligations under this Purchase Order or any payments requested by Seller pursuant to this Purchase Order. Seller shall maintain all pertinent books and records relating to this Purchase Order for a period of two years after completion of services or deliver of Products pursuant to this Purchase Order.

IN WITNESS WHEREOF, we acknowledge receipt of and accept The WAUPACA FOUNDRY, INC.’s Purchase Order without exception.
(Name of Seller)
By: ________________________________________
Title: _______________________________________
​Date: _______________________________________


Customer Terms & Conditions​

Process change notification. Waupaca Foundry, Inc. will notify the customer and, if required, submit product for part approval prior to first production shipment in the follow situations:
a. A new part, including additional or replacement tooling, or a part that has been inactive for 12 months or more and has been re-released.
b. An engineering change affecting the part’s dimensional or material specifications.
c. A correction for a non-conformance on a previously submitted part. This includes gating changes as a result of corrective action initiated by the customer.
d. Use of an optional iron type (base chemistry, major alloy changes, etc.) or core type different than that which was used in the previously approved part.
e. Changes in a source of Subcontracted Services (Painting, Heat Treating, Machining) from the originally submitted parts during Production Part Approval      Process. This may include a change in a subcontractor source of material or product that in its as-received-form (i.e. composite plates) becomes a part of the casting.
f. Part production tooling transferred to a different unapproved plant location.
g. The elimination or reduction in frequency of an inspection specified on the Part Number control Plan.
h. Continuous improvement activities should not affect the form, fit, or function of supplied product and will go through Waupaca Foundry, Inc.’s internal Waiver system for verification.  Waupaca Foundry, Inc. is responsible for foundry-related defects and this agreement does not permit the shipment of non-conforming product.

Capacity verification and record retention.
a. Minimum retention time for inspection and test results will be 1 year after the year in which they were created. Internal quality systems audits and management review records to be retained for a minimum of 3 years. All other part number submission, tooling, and contract related documents to be retained for a minimum of life of the part plus one year.
b. Submission of quote signifies completion of Manufacturing Feasibility and Capacity verification through the APQP process. No additional supporting documents to be submitted with the quote.


Returned Goods Authorization Policy

Waupaca Foundry (WF) will reimburse our customer the invoice price for pre-authorized defective castings. Waupaca Foundry plant and quality representatives can authorize reimbursement. Any additional chargebacks must be agreed upon contractually, or pre-approved by a Waupaca Foundry plant or corporate management. The process of handling of defective (rejected) WF castings at our customers’ facilities includes:

  1. Issuance of a “Returned Goods Authorization” (RGA),
  2. WF issuance of a credit notification/memo,
  3. Customer deducts agreed amount on check noting the RGA/credit memo for recording
  4. purposes.

Procedure for casting defect reimbursement:

  1. Obtain RGA to include the following required information:
    a. Customer quality and accounts payable/financial contact person.
    b. Part number
    c. Quantity
    d. Reason for rejection
    e. Financial representative should be the customer’s designated person agreeing to this process and, if applicable, process supplier debits.
  2. Credit memo/notification sent to the customer:
    a. A report is generated documenting part numbers, quantity, and price for each part number.
    b. Credit notification is issued by WF through e-mail or facsimile.
    c. Credit memo is issued by WF after information is verified by on-site review, photos, or part review at WF upon their return.
  3. Customer deducts agreed upon amount:
    a. Customer references RGA number or credit memo number on payment.

We feel this process is value added for our customers for the following reasons:

  • Elimination of repetitive documents (issuance of debit memos).
  • Accounts for defective parts in a well-documented manner.
  • Credits are processed in a timely fashion.
  • Reduction of phone calls and other needless communication to resolve debits.






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